1. What are the System Requirements to use the Smiley Toolbar? The minimum system requirements for running the Toolbar Toolbar are: Microsoft Windows 2000 XP. Microsoft Internet Explorer version 5 or later. back to top Installation 1. I get an ActiveX error when I try to install the Toolbar Toolbar. Why? You may have your Internet Explorer security settings set on high, which prevents ActiveX controls from running. Or, you may be using a Windows 2000 or XP computer where you don't have the administrator privileges required to run the ActiveX control which installs the Toolbar. To ensure that your Internet security settings allow ActiveX controls to run, perform the following steps: Go to Tools > Internet Options. Click on the Security tab. Click on the Internet icon in the window. Change your security setting to Medium: If you see a sliding bar, move it to Medium. If you see custom setting information, click on the Default Level button Move the slider to Medium. If you see that your security setting is already Medium, skip to the last step below. Click OK. Reinstall the Smiley Toolbar back to top 2. I installed the Smiley Toolbar, but I don't see it. If you do not see the Toolbar Toolbar: Open Microsoft Internet Explorer Right Click on the IE Grey area of the window Click on Smiley World Toolbar Be advised that some earlier versions of IE 5.0 have a known problem with displaying Toolbars. The Toolbar Toolbar may be listed under the name "Radio" (usually the second such listing if there are two). This may also keep the Toolbar Toolbar from initially appearing when it's first installed. Go to View > Toolbars and click on the second "radio" option. back to top 3. How do I uninstall the Toolbar Toolbar? Step 1 Click Start > Settings > Control Panel Open Add/Remove Programs Click on Smiley World Toolbar Click on Change/Remove The program will then be uninstalled, restart your computer. Step 2 Open Internet Explorer Click on Tools > Internet Options Click on Settings Click on View Objects (window/folder pops open) Close Internet Explorer down, but do not close the Downloaded Program FIle window (window that opened after you clicked on view objects) In the windows that was opened right click on SWToolBar Class and click remove. Go back to Step 1 and follow the steps. back to top Problems How do I report a problem? If you're having problems with the Toolbar, please send an email to support@smileyworld.com back to top
The minimum system requirements for running the Toolbar Toolbar are:
back to top
Installation
1. I get an ActiveX error when I try to install the Toolbar Toolbar. Why? You may have your Internet Explorer security settings set on high, which prevents ActiveX controls from running. Or, you may be using a Windows 2000 or XP computer where you don't have the administrator privileges required to run the ActiveX control which installs the Toolbar. To ensure that your Internet security settings allow ActiveX controls to run, perform the following steps: Go to Tools > Internet Options. Click on the Security tab. Click on the Internet icon in the window. Change your security setting to Medium: If you see a sliding bar, move it to Medium. If you see custom setting information, click on the Default Level button Move the slider to Medium. If you see that your security setting is already Medium, skip to the last step below. Click OK. Reinstall the Smiley Toolbar back to top 2. I installed the Smiley Toolbar, but I don't see it. If you do not see the Toolbar Toolbar: Open Microsoft Internet Explorer Right Click on the IE Grey area of the window Click on Smiley World Toolbar Be advised that some earlier versions of IE 5.0 have a known problem with displaying Toolbars. The Toolbar Toolbar may be listed under the name "Radio" (usually the second such listing if there are two). This may also keep the Toolbar Toolbar from initially appearing when it's first installed. Go to View > Toolbars and click on the second "radio" option. back to top 3. How do I uninstall the Toolbar Toolbar? Step 1 Click Start > Settings > Control Panel Open Add/Remove Programs Click on Smiley World Toolbar Click on Change/Remove The program will then be uninstalled, restart your computer. Step 2 Open Internet Explorer Click on Tools > Internet Options Click on Settings Click on View Objects (window/folder pops open) Close Internet Explorer down, but do not close the Downloaded Program FIle window (window that opened after you clicked on view objects) In the windows that was opened right click on SWToolBar Class and click remove. Go back to Step 1 and follow the steps. back to top Problems How do I report a problem? If you're having problems with the Toolbar, please send an email to support@smileyworld.com back to top
You may have your Internet Explorer security settings set on high, which prevents ActiveX controls from running. Or, you may be using a Windows 2000 or XP computer where you don't have the administrator privileges required to run the ActiveX control which installs the Toolbar.
To ensure that your Internet security settings allow ActiveX controls to run, perform the following steps:
2. I installed the Smiley Toolbar, but I don't see it. If you do not see the Toolbar Toolbar: Open Microsoft Internet Explorer Right Click on the IE Grey area of the window Click on Smiley World Toolbar Be advised that some earlier versions of IE 5.0 have a known problem with displaying Toolbars. The Toolbar Toolbar may be listed under the name "Radio" (usually the second such listing if there are two). This may also keep the Toolbar Toolbar from initially appearing when it's first installed. Go to View > Toolbars and click on the second "radio" option. back to top 3. How do I uninstall the Toolbar Toolbar? Step 1 Click Start > Settings > Control Panel Open Add/Remove Programs Click on Smiley World Toolbar Click on Change/Remove The program will then be uninstalled, restart your computer. Step 2 Open Internet Explorer Click on Tools > Internet Options Click on Settings Click on View Objects (window/folder pops open) Close Internet Explorer down, but do not close the Downloaded Program FIle window (window that opened after you clicked on view objects) In the windows that was opened right click on SWToolBar Class and click remove. Go back to Step 1 and follow the steps. back to top Problems How do I report a problem? If you're having problems with the Toolbar, please send an email to support@smileyworld.com back to top
If you do not see the Toolbar Toolbar:
3. How do I uninstall the Toolbar Toolbar? Step 1 Click Start > Settings > Control Panel Open Add/Remove Programs Click on Smiley World Toolbar Click on Change/Remove The program will then be uninstalled, restart your computer. Step 2 Open Internet Explorer Click on Tools > Internet Options Click on Settings Click on View Objects (window/folder pops open) Close Internet Explorer down, but do not close the Downloaded Program FIle window (window that opened after you clicked on view objects) In the windows that was opened right click on SWToolBar Class and click remove. Go back to Step 1 and follow the steps. back to top Problems How do I report a problem? If you're having problems with the Toolbar, please send an email to support@smileyworld.com back to top
Step 1
The program will then be uninstalled, restart your computer.
Step 2
Problems
How do I report a problem? If you're having problems with the Toolbar, please send an email to support@smileyworld.com back to top
If you're having problems with the Toolbar, please send an email to support@smileyworld.com
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